Privacy policy
Effective October 26, 2026
In short: schools use TeamTransit to plan team travel. You control the information you put in, we use it only to run the service for your school, and we never sell it or use student information for advertising.
Who we are
TeamTransit is operated by PJM Designs LLC, Sheridan, Michigan. Questions about this policy go to support@teamtransit.app.
Information we collect
- Account information: your name, email, password (stored only as a one-way hash), school or organization name, and profile photo if you add one.
- Trip and fleet information your school enters: trips, destinations and times; vehicles and their photos, mileage and inspection records; drivers’ names, phone numbers, emails, license and CDL details.
- Passenger manifests: student and staff names on a trip, and guardian names, emails, phone numbers and emergency contacts.
- Billing information: billing name, address and email. Card numbers go directly to Stripe and never reach our servers.
- Technical information: IP addresses and sign-in attempts, kept to protect accounts from abuse, and standard server logs.
How we use it
- To run TeamTransit for your school: scheduling, manifests, driver and parent portals, reports and inspections.
- To send emails your school turns on, such as departure, arrival and delay alerts to guardians and daily summaries to staff.
- To bill subscriptions, provide support, and keep the service secure.
We do not sell personal information. We do not use student or guardian information for advertising, and we do not build profiles of students.
Student information
Schools add student information to TeamTransit and stay in control of it. We handle it on the school’s behalf, only to provide the service the school asked for. TeamTransit does not collect information directly from students. The school is responsible for having the consent or authority it needs to share student and guardian information with us. A school can ask us to correct or delete any of its records at any time.
Who we share it with
We share information only with the services that help us run TeamTransit, and only as much as each one needs:
- InMotion Hosting: our web and database host, with servers in the United States.
- Stripe: payment processing for subscriptions.
- Our email provider: to deliver the notification and account emails described above.
- TFxCPro: only if your school connects its TFxCPro account, to exchange meet schedules and bus assignments.
- Google Fonts: our pages load fonts from Google, which receives your IP address when a page loads.
We may also disclose information when the law requires it.
Cookies
TeamTransit uses one essential cookie to keep you signed in. We do not use advertising or tracking cookies.
How long we keep it
We keep your school’s information while the account is open. If a school closes its account or asks us to delete its data, we delete it from the live system within 30 days. Copies in backups are overwritten over time.
Security
Every page loads over an encrypted connection. Passwords are hashed, sign-in attempts are rate limited, and each school can see only its own records. No system is perfectly secure, so if we learn of a breach that affects your information, we will tell your school promptly.
Your choices
You can update your profile at any time. Guardians and staff can ask their school, or email us, to see, correct or delete their information. School administrators can turn notification emails on or off under Notification Preferences.
Changes
If we change this policy, we will update the date at the top and tell account owners by email about significant changes.